User Data Deletion Instructions

User Data Deletion Instructions

Users who signed in using Facebook may request deletion of personal account data associated with their SYS Nature Resort customer account.

How to request deletion

  1. Contact SYS Nature Resort through the official contact channel.
  2. Provide the email address associated with the account.
  3. Request account/data deletion.
  4. The request will be verified before processing.

What happens after a verified request

  • Personal profile/account information will be removed or anonymized as applicable.
  • Booking, invoice, payment, and transaction records that must be retained for accounting, legal, fraud-prevention, or business reconciliation purposes may be retained as required.
  • Retained records will not be used to allow continued account login.

Account and data deletion is handled by the resort after identity verification. This page describes the request process; it is not an automatic self-service delete-account tool.